“Barbara delivered a workshop and individual coaching sessions to my team around the power of Emotional Intelligence. The workshop set out the practical and real-world challenges in the workplace and demonstrated how improving EQ can ensure individuals work to their strengths and through challenges. The one-to-one coaching sessions were invaluable, and each person took away something meaningful and specific to them. The Emotional Capital Report uncovered personal strengths and outlined areas for development. The results were tangible with the team being more engaged and motivated back in the workplace. Barbara’s professional but personable approach engenders trust. Her experience and background brings a wealth of knowledge and understanding to the table”
Niamh Clancy, Senior Director, Yahoo Customer Care Operations, EMEA.
“Talking through the ECR results helped me understand how I react to certain situations and gave me the opportunity to better manage myself and make small but powerful changes in areas where I thought “I had no solution”. Having a strong awareness definitely helps dealing with negative emotions and so improve on my interpersonal skills. As a result, I am more satisfied in how I deal with both professional and personal situations that once created stress and discomfort. I felt I was really listened to without any judgement and would highly recommend Barbara.”
Fran Rostroll-Oritz, CX Project Manager, EMEA, Airbnb.
“In Barbara’s work with four of my colleagues, she opened their eyes to a different way of doing and looking at things. All have grown through the experience, both professionally and personally. I have no doubt that we will avail of Barbara’s skill set again in the near future.”
John Counihan, Head of Organisation and Talent Development, Musgrave Retail Partners, Cork.
“As we go through large-scale organisational change, Barbara’s work has allowed me to make subtle and reflective changes to adapt to and thrive in the changing and challenging environment. Her advice was always independent, neutral and thought provoking, often challenging my perceptions and encouraging me to recognise and work around by own biases.”
Rosie Scott, Senior Director, Vendor Management, PGi International.
“Barbara’s understanding of the individual emotional intelligence of individual persons concerned in fulfilling their individual roles within any company structure, combined with her awareness of the bigger picture for a company as a whole and her ability to empower the management structure to merge the many and varied aspects and challenges of all of this together in a manner that serves to better, not only the company concerned, but each individual person in their individual role within that company structure is invaluable. The results have been transformational for our company.”
Eileen Conway, Operations and Accounts Manager, Cork Independent Newspaper, Cork.